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中国工商银行社会招聘英语模拟卷:阅读理解(五)答案

2019-06-11 10:34:39   中公金融人网   来源: 内蒙古银行招聘网
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Passage 1

11.【答案】A。解析:推断题。根据第一封信的第一段It was really a surprise to us, when inspection of this merchandise was being made in Hamburg warehouse, as tremendous quantities were found with open scams so that customer refused to accept this merchandise.可以得知,大量商品不合格,客户拒绝接受,写信前来投诉并提出了相应的补偿方案,故这是一封投诉信(a complaint letter)。故正确答案为A。

12.【答案】A。解析:推断题。根据第二封信的第一句话We are sorry about the poor quality of the goods under S/C No. 89PT/7206-1, and are now sending you, enclosed, one Negotiation Memorandum referring to the solutions to the problem可以得知,首先对产品的质量没达到要求表示道歉,并且随信附寄了关于如何解决问题的协商备忘录,故可以推断这是一封针对投诉做出调整的回函(a letter of adjustment)。故正确答案为A。

13.【答案】C。解析:细节题。根据第一封信的第二条2. Air-freight, at least 20,000 to 30,000 pieces free of charge for replacement.可以得知,至少20,000到30,000件商品需要免费更换,符合文意的只有25000这个数字,故正确答案为C。

14.【答案】B。解析:态度题。根据第一封信的最后一段的第一句话To be frank, we are very much depressed about this claim可以得知,作者写这封投诉信的时候,心情很沮丧,四个选项中只有disappointed(失望的,沮丧的,失意的)意思最为接近,故正确答案为B。其他选项的意思是:outraged愤怒的;indifferent漠不关心的,冷漠的;angry生气的。

15.【答案】A。解析:细节题。根据第二封信中的Otherwise we will not be allowed to import raw material for producing 20,000 pieces as replacement可以得知,厂商需要进口原材料来生产客户索赔的20000件替代品。据此可以推断,厂商没有库存,故正确答案为A。根据第一封邮件中的tremendous quantities were found with open scams so that customer refused to accept this merchandise. 以及2. Air-freight, at least 20,000 to 30,000 pieces free of charge for replacement. 可知有大量的产品质量不合格,故B项正确;根据第一封邮件的5. An international honored surveyor already has been instructed to inspect the goods and to issue a respective report. 可知D项正确;根据第一封邮件最后一段的as we tried everything to bring in your company into the big business, which was placed before in Korea. 可知之前Mr. Panzer’s company与韩国的一家公司有商务往来,故C项正确。本题选错误的选项,故选A。

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